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The following is a brief summary of those 26 words:
- ATTITUDE
- disposition; feeling; orientation; especially of the mind
Attitude Jumpstart:
- Stay hydrated. Dehydration can make you confused, angry, tense, and blue.
- Make a list of things you are grateful for.
- Know that nothing will bother you. If it does, give it ten seconds, then move on.
- Smile.
- BALANCE
- a state of equilibrium; equal distribution of weight, amount, etc.
Balance Jumpstart:
- Say no appropriately.
- Keep a food log for one week; adjust your eating habits to improve your balance.
- Get the right amount of sleep.
- Maintain and refer to your time log and analyze what you should be doing versus what you are doing.
- COMMUNICATE
- to impart knowledge of; make known; to give or interchange thoughts, feelings, information, or the like by writing, speaking, etc.
Communicate Jumpstart:
- Learn to listen better.
- Turn the cell phone off, leave it in the car, go face to face.
- Respond, don't react. There is a difference.
- Sit, don't stand. It sends the message, "I have time for you".
- DECISIVE
- having the power to solve or conclude; absolute; characterized by determination and firmness; resolute
Decisive Jumpstart:
- Embrace imperfection.
- Get plenty of sleep.
- Create scenarios and "what if" them so when faced with them you will be ready.
- Don't be angry. Angry people make poor decisions.
- ENDURANCE
- the act, quality, or power of withstanding hardship or stress; the state or fact of persevering
Endurance Jumpstart:
- Develop a support network.
- Develop and maintain your sense of humor.
- Don't quit.
- FAIR
- free from bias, dishonesty, or injustice
Fair Jumpstart:
- Don't play favorites.
- Go above the law. Harassment and discrimination, no matter how subtle, must be addressed.
- Think how your decisions impact all of your employees.
- Be aware if you spend more time with some employees than with others, and manage the situation.
- GENUINE
- free from pretense, affectation, or hypocrisy; sincere; not counterfeit; authentic; real
Genuine Jumpstart:
- Learn how to be assertive, not aggressive.
- Accept yourself - life is not a game of perfection.
- Communicate in person with people. It is tough to be genuine in a text message.
- Do your best and be pleased with the outcome.
- HUMBLE
- not arrogant; modest; courteously respectful
Humble Jumpstart:
- Remember, the next person you meet is important, and you might learn something from him or her.
- Do volunteer work; support causes you believe in.
- Learn to apologize. Saying, "I was wrong" will not kill you. Say it. "My bad" doesn't cut it.
- INTEGRITY
- steadfast adherence to a strict moral or ethical code; the state of being unimpaired
Integrity Jumpstart:
- Deliver on your commitments.
- Play by the rules.
- Understand why and when you lie.
- JUDGMENT
- the ability to make a decision or form an opinion objectively, authoritatively, and wisely; good sense; discretion
Judgment Jumpstart:
- Conduct after-action reviews to determine what went right and wrong and learn for next time.
- Have mentors to learn from.
- Evaluate every decision and action as it would be reported on the front page of a newspaper.
- KNOWLEDGEABLE
- possessing or exhibiting knowledge; insight; intelligent; well-informed; discerning; perceptive
Knowledgeable Jumpstart:
- Always have something to read for when you are standing in line or waiting for an appointment.
- Subscribe to (and read) the professional journal for your industry of your major customers.
- Learn to listen.
- LOYAL
- characterized by or showing faithfulness to commitments, vows, allegiance, obligations
Loyalty Jumpstart:
- Praise in public, criticize in private.
- Give credit and take the blame.
- Don't talk poorly about anyone on your team to anyone.
- Use "we" and "us" instead of "me" and "them" when talking about your team.
- MODEL
- a standard or example for imitation or comparison
Model Jumpstart:
- Look in a mirror; are you pleased with what you see?.
- Control your language.
- Describe expected behavior, then live it.
- Smile.
- NOBLE
- of an exalted moral or mental character or excellence; admirable in dignity of conception, manner of expression, execution
Noble Jumpstart:
- Dress the part and speak the part.
- Learn to shake hands and make meaningful eye contact.
- What is your higher purpose?
- OPEN MINDED
- having or showing a mind receptive to new ideas or arguments; unprejudiced; unbigoted; impartial
Open Minded Jumpstart:
- Read something different.
- Do something different.
- Drive home using a different route.
- Look for points of agreement - not disagreement. Listen more.
- POWER
- ability to do or act; having the capability of doing or accomplishing something
Power Jumpstart:
- Explain, don't demand.
- Be diligent about using rewards and punishment.
- Cultivate allies/win enemies over.
- QUALITY
- high grade; superiority; excellence
Quality Jumpstart:
- Measure/track/record/display critical success factors.
- Raise your standards. What was good enough yesterday isn't good enough today.
- Communicate the new standards.
- Facilitate a discussion at work to define quality for your team.
- RESULTS ORIENTED
- a desirable or beneficial consequence, outcome, or effect
Results Oriented Jumpstart:
- Develop a goals plan for the next twelve months.
- Celebrate success.
- Keep score.
- Do things you are good at.
- SELF-___
- having knowledge; conscious; cognizant; informed; alert
Self-___Jumpstart:
- Spend time with people who like you and care about you.
- Ignore (and stay away from) people who put you down or treat you badly.
- Do things that you enjoy or that make you feel good.
- Do things you are good at; reward yourself for your successes.
- Always do what you believe is right; be true to yourself and your values.
- TIMELY
- occurring at a suitable time; seasonal; opportune; well timed
Timely Jumpstart:
- Cut 20 percent from your things-to-do list.
- Use a calendar system.
- Complete a time log and analyze your day/week.
- Be on time.
- URGENT
- the quality or condition of being urgent; pressing importance
Urgent Jumpstart:
- Develop a goals plan - then use it.
- Return calls and e-mail within twelve hours.
- Set start dates and end dates.
- VISIONARY
- a person of unusually keen foresight
Visionary Jumpstart:
- Write the speech they will make the day you retire.
- Make your bucket list.
- Conduct a "five whys" exercise for the vision you have for yourself.
- Develop a vision for your company or work group.
- WILLING
- disposed to; consenting; inclined; ready
Willing Jumpstart:
- Say yes.
- Be open to unexpected outcomes.
- X GENERATION
- a group of individuals, most of whom are the same approximate age, have similar ideas, problems, attitudes, etc.
X Generation Jumpstart:
- Get to know someone from a generation you have a hard time with.
- Remember what it was like when you were young - then get over it.
- YIELD
- to give way to influence, entreaty, argument; cease resisting.
Yield Jumpstart:
- Recognize you don't have to win every battle. Some simply don't need to be fought.
- Ask yourself if that fight was worth giving a piece of your life to.
- Delegate.
- You can be happy or right.
- ZEAL
- fervor for a person, cause, or object; eager desire or endeavor; enthusiastic diligence; ardor
Zeal Jumpstart:
- Develop goals and work to achieve them.
- Spend time doing what energizes you; it creates more energy.
- Find ways to merge your passion and your work. (Do you even know what your passions are?)
- Smile.
Donald G Rosenbarger
Senior Vice President
Delta Companies Inc
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